EasyPalmCards help

Common questions about the editor, AI tools, sharing, accounts, and plans. Can't find what you need? Email us at [email protected].

Account & login

Why do I need to use the same login method each time?: Our login system ties your account to the method you used to sign up — email/password, Google, Facebook, etc. Each method creates a unique identifier, so switching to a different method with the same email address won't automatically link to your existing account. Always use the same method you originally signed up with.
I accidentally created multiple accounts. What should I do?: Contact us at [email protected] and we'll sort it out. We can identify which account has your saved cards and help you get back to using the right one.
How do I reset my password?: On the login page, click "Forgot password" and follow the email link. If you signed up with Google or Facebook, password management is handled entirely by that provider — not by EasyPalmCards.

Do I need an account to use the editor?: No. You can import, edit, rehearse, and print without signing in. Sign in when you want to manage an account or use Gold features such as saved card sets.
How do I add more cards?: In the editor, click the "Add card" button below the last card. You can create as many cards as you need, reorder them by dragging, and delete any card individually.
How do I print my palm cards?: Click the Print button in the editor toolbar. The layout is formatted specifically for printing — cards appear at the right size to cut out and hold in your hand. Make sure to use the print preview before sending to your printer.
Can I export to PDF?: Yes. Choose Export in the editor, select colour or black and white, review the page layout, then download your PDF. Free exports include EasyPalmCards branding; Gold exports do not.

What AI tools are available?: Free users can draft a short set from a topic. Gold adds Key Points, Improve & Split, shortening, polishing, speaker cues, transitions, counterarguments, likely questions, and whole-deck rewriting. AI is always optional.
How many AI uses do I get?: Free users can create two AI drafts per day, with up to four cards in each draft. Gold includes 30 AI edits per day for drafting, shortening, polishing, speaker cues, and whole-set changes. The count resets at midnight UTC.
Is the AI mandatory?: No. You can write, format, reflow, print, and export cards without using an AI feature.

Can I share my palm cards with others?: Yes. A card set kept in your browser can use a temporary share link. Gold members can create a lasting link for a saved set. People opening the link do not need an account.
How long does a share link last?: Share links for anonymous (non-saved) cards expire after 7 days. Share links on Gold accounts stay active as long as the card exists and sharing is enabled.
Can I make a shared card private again?: Yes. Toggle sharing off in the card options and the link will stop working immediately.

What does the free plan include?: Free includes file and text import, the ribbon editor, Smart Reflow, browser printing, two AI drafts per day, and PDF export with a daily limit. No account is needed to start.
What does Gold add?: Gold lets you save and reopen card sets, gives you 30 AI edits per day, keeps PDF exports outside the Free daily quota, keeps share links active, hides editor ads, and removes the EasyPalmCards PDF watermark. It costs $4.99 AUD monthly or $49.99 AUD yearly.
How do I cancel my Gold subscription?: Go to Account Settings and open the Subscription tab. You can cancel at any time — your Gold access continues until the end of the billing period.
Will I lose my cards if I cancel?: No. Your saved cards remain in your account. You just won't be able to add new saved sets or use Gold features after the billing period ends.

Email the support team and we'll get back to you.